Shipping & Returns
SHIPPING
Shipping is currently available only across Canada and the mainland USA. If you are interested in purchasing but require overseas shipping, please send an email to discuss cost.
Unless otherwise noted, all items in the store are ready to ship. Orders will be processed and mailed within one week of receiving payment, and an email will notify you when your package has shipped or is ready for local pickup. Orders may be shipped via various carriers, and though tracking is available, delivery times cannot be guaranteed.
Husted is not responsible for packages that are lost or stolen in transit. If a package is unfortunately lost or stolen, a claim should be filed with the shipping service provider.
If something has arrived damaged, I'm so sorry! Please photograph the item and notify me within 48 hours of delivery to arrange for a quick replacement.
All new materials used to package your item will be recyclable or compostable and were chosen thoughtfully. If you receive something packaged in non-recyclable materials, it's because they've been reused, not purchased new. Clean packaging materials will be reused whenever possible to minimize consumption and waste.
RETURNS
If you're not be happy with your purchase, I'm so sorry! Please notify me within 3 days of delivery or pickup to arrange for a return. Store credit for the full amount will be issued via email within 48 hours of receipt of the returned items in the condition they were purchased. The buyer is responsible for the cost of return shipping and for safely repackaging the item for return shipping.
If something has arrived damaged, I'm so sorry! Please photograph the item and notify me within 48 hours of delivery to arrange for a quick replacement.